Due to recent media coverage, we are experiencing extremely high order volumes. Please visit our Fulfillment Times page to view our fulfillment schedule for in-stock items. We appreciate your patience and support.

Returns & Exchanges

Our return policy varies based on the item being returned & any customization options.

  • Wrap Kits: All wrap kits are custom made & sized to order, and cannot be returned. If there are any errors or defects in the wrap kit, replacements for those individual pieces will be provided at no cost to you.
  • License Plates: Standard BEGONE plates can be returned for up to 14 days after delivery; buyer pays return shipping. Custom plates cannot be returned.
  • Clothing: Unworn, non-customized clothing & apparel can be returned for up to 14 days after delivery; buyer pays return shipping. Custom clothing cannot be returned, unless there is an error or misspelling on the garment.
  • Stickers & Decals: Due to the high cost of shipping on these items, stickers & decals cannot be returned.
  • Magnets: Magnets can be returned for up to 14 days after delivery; buyer pays return shipping.
  • Patches: Patches can be returned for up to 14 days after delivery; buyer pays return shipping.
  • Donations: Donations can be refunded for up to 24 hours after payment.

Due to some abuse of our return policy in the past, we cannot accept returns for any item delivered between October 10th and October 31st of any calendar year.

If you have a question about our return policy or would like to request an eligible return, please email returns@thotpatrol.org.